Volkswagen Multivan Review 2024

Written by Andy Brady

8/10
heycar ratingDefinitely not a van. Honestly...
  • 2021
  • MPV
  • Petrol, Diesel, PHEV

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Quick overview

Pros

  • Versatile in a way that no SUV can match
  • Easier to drive and more comfortable than van-based rivals
  • Loaded with clever safety systems

Cons

  • It's not cheap
  • Your kids will never want to be driven in a normal car again

Overall verdict on the Volkswagen Multivan

"Whether you're looking for the ultimate family transport, need to transport Lord Sugar to the golf club or just want a car that doubles up as a work van, the Volkswagen Multivan is one of the most versatile people carriers on sale today."

Volkswagen Multivan 22 plate

The Volkswagen Multivan is a replacement for the old Volkswagen Caravelle and rivals van-based people carriers like the Ford Tourneo Custom, Mercedes V-Class and Citroen SpaceTourer. But it has an ace up its sleeve.


Unlike its slightly utilitarian rivals, the new Volkswagen Multivan is actually based on a car platform. That means it's better to drive and features all the latest safety technology, while it should also be fairly cheap to run. Continue to read our full Volkswagen Multivan review to find out whether you should be thinking twice about yet another SUV.


There's no denying that the Volkswagen Multivan looks big and square – a bit like a van with windows. It even has 'van' in its name. But underneath is the same platform as a wide range of Volkswagen Group models, including the Volkswagen Tiguan and Skoda Kodiaq.


There are many advantages to this. For a start, it means Volkswagen can offer the Multivan with the same plug-in hybrid system as cars like the Volkswagen Tiguan eHybrid. That's unusual for a people carrier of this size, and its 31-mile electric range means you can drop the kids at school in eco-friendly silence, yet still have a 1.4-litre petrol engine ready to propel the Multivan to the seaside at weekends.


If you're not fussed about hybrid power, there are two other straightforward petrol options. These include a 1.5-litre petrol producing 136PS and a punchier 2.0-litre unit with 204PS. There's also a 2.0-litre diesel, available only in staid 150PS form and with a seven-speed DSG automatic gearbox.


With light steering and a relatively tight turning circle, the Volkswagen Multivan isn't going to make your palms sweaty as you thread it down a narrow side street. It's slightly lower than the old Volkswagen Caravelle, too, meaning – in theory – you're less likely to be turned away from multistorey car parks. A 360-degree camera system comes in very handy when squeezing the Multivan into a tight space. Sliding side doors help with loading kids, too.


The Volkswagen Multivan is every bit as spacious as you'd expect from a car that is definitely not a van but is as big as a Transit. It's actually quite clever how configurable the cabin is – you can have up to seven seats, while they be moved about (or removed entirely) at your whim. This means you can even have the rear seats facing each other, if you like, although they don't twizzle around like they used to in the Volkswagen Caravelle.


There's enough space behind the third row of seats for actual luggage (not something to be taken for granted in seven-seat people carriers). If you need even more room, there's a longer version – this adds an extra 20cm of rear overhang which is a useful boost to the luggage space available.


So what about prices? Well, being a Volkswagen (and quite a posh one), it's quite a bit pricier than a Ford Tourneo Custom or Vauxhall Vivaro Life – but does undercut the old Caravelle in terms of price. The Volkswagen Multivan starts from around £43,000, while the range tops out at more than £60,000 for a long-wheelbase Multivan eHybrid Energetic.



Looking for a used car for sale? We've got 100s of Volkswagen Approved Used Cars for Sale for you to choose from, including a wide range of VW Multivans for sale. If you're looking for the Multivan's predecessor, you need our Volkswagen Caravelle review.

We reckon the Volkswagen Multivan will appeal to quite a wide audience. You might be a rapidly growing family that needs something more versatile than a Nissan Qashqai, a tradesperson who needs to carry passengers at the weekend, or just a mountain bike enthusiast who doesn't want the faff of a roof rack. Its improved road manners (compared to the Volkswagen Caravelle) means it's easier than ever to recommend.

The plug-in hybrid makes a lot of sense on paper, but a lot of buyers will find it's not worth the additional outlay. It's thirsty when not fully charged, while the weight of the batteries means it's not as comfortable to drive as other models.

Therefore, we'd recommend the Volkswagen Multivan with the 2.0-litre TSI petrol engine. It's got enough power for motorway driving, although you'll have to be prepared for fairly high fuel bills. The 2.0-litre TDI is likely to be a good alternative if you cover a lot of motorway miles – or, if you want electric family transport, the Volkswagen ID Buzz.

While the Volkswagen Multivan might be based on a car platform, it rivals a wide range of van-based people carriers. These include the Mercedes-Benz V-Class, Citroen SpaceTourer, Vauxhall Vivaro Life, Peugeot Traveller, Toyota Proace Verso and Ford Tourneo Custom. You may also wish to consider slightly smaller (but still very practical) people carriers like the SEAT Alhambra, Volkswagen Sharan and Ford Galaxy.

Comfort and design: Volkswagen Multivan interior

"In keeping with the 'not a van' theme, the Volkswagen Multivan's interior looks very similar to a Volkswagen Golf's, albeit quite a bit bigger. It doesn't feel like a commercial vehicle up front, although you do get big, comfortable seats and an SUV-like driving position."

Volkswagen Multivan interior

While UK specifications are yet to be confirmed, we imagine the interior will be a little spec-dependant. Don't expect the fine wood-effect dashboard of our test vehicle on the most affordable models, for example.


There are many nifty features that make the Multivan an ultra-practical family car. Things like the sliding centre console and changeable seating layout help, while there are a multitude of storage areas to keep your phone, water bottle or general detritus.


With space between the front seats, a completely flat floor and no conventional gear stick to get in the way, you can stand up and walk through to the rear, if you want. That's great when attending to young children or just when you fancy a change of scenery.


It's worth mentioning the Volkswagen Multivan's panoramic sunroof. It's the biggest panoramic sunroof VW makes, apparently (not that surprising but you never know, it might come up in a pub quiz one day). It does make a big difference to the interior, flooding it with light and even increasing the space on offer, if you actually want to use the Multivan as a van.

How happy you'll be with the quality and finish of the Volkswagen Multivan's cabin depends largely on your expectations. It certainly looks generally very smart and we're sure it won't prove too fragile for family life. You can sense the 'however' coming.


There are a few quite harsh plastics that wouldn't look out of place in a van but, if you're considering the Multivan as an alternative to a posh SUV, they appear a little less acceptable. The sliding centre console slash pull-out table is a case in point - it's got more than a touch of Fisherprice 'my first kitchen' about it.

The technology on offer in the Volkswagen Multivan is now just as impressive as you'll find in the latest VW passenger cars. Exactly what you'll get as standard on UK Multivan models is yet to be confirmed, but expect to see a 10-inch media system with Apple CarPlay and Android Auto, while navigation could be an optional extra (likely standard on higher-spec models).


A 10.25-inch Digital Cockpit display replaces conventional dials, while a head-up display is also available, providing information like current speed conveniently within the driver's eye line. Further tech highlights include wireless smartphone charging and an optional Harmon Kardon premium sound system, with no fewer than 14 loudspeakers dotted around the cabin.


As with other recent Volkswagen models, we're not entirely convinced by the touch-operated media system. It lumps everything into the infotainment system and tries to be too clever for its own good, making simple tasks like turning on the heated seats more complicated than it needs to be. The sliding touch-sensitive controls for the temperature are annoying, too.

As you'd expect for something as big and boxy as the Volkswagen Multivan, it's massively practical. Whether the family's outgrown your Touareg or you're looking for the ultimate versatile Uber car, the Volkswagen Multivan is one step down from a minibus when it comes to interior space.


There's enough room for up to seven seats, with those in the rear given the ability to be moved about to cater to your needs. The rear seats can't be swivelled about like in the old Caravelle, but that means they're 25% lighter – making it easier to lift them out and spin them around or leave them in the garage if they're surplus to requirements.


The seats slot into electrified grooves in the floor (that means they can be heated, if you splash the cash on the options list). There's also a trick multi-function table which also slides into the tracks. This can be used as a centre console for those in the front, or a fold-out table complete with cup holders and storage bins for those in the back.


There are two different lengths of Multivan on offer. The standard car has a very useable 469-litre boot space behind the third row of seats, extending to up to 1844 litres behind the second row. Remove the rear seats entirely and it can swallow a van-like 3672 litres of luggage. Buy one with the panoramic sunroof and extra room in the roof means it can carry 3710 litres.


If you want a bit more space for carrying luggage, the long version of the Multivan adds an extra 20cm of rear overhang while keeping the same wheelbase (that's the distance between the front and rear wheels). As a result, it can accommodate 763 litres behind the rear-most seats or 1844 litres up to the second row (1850 litres with the panoramic roof). Remove all the rear seats and the longest Volkswagen Multivan can take 4005 litres of luggage, or 4053 litres with the pan roof.


The Volkswagen Multivan measures 1941mm wide, 4973mm long and up to 1903mm high. It’s that latter figure that’s perhaps the most significant – it’s marginally lower than the Volkswagen Caravelle, which might be just enough to help you squeeze into a multistorey car park.


It has a wheelbase of 3124mm, while there’s also a longer model available with an extra 20cm of rear overhang (taking the total length to 5173mm). Depending on which engine you choose, the Volkswagen Multivan has a towing capacity of up to 2000kg.


Handling and ride quality: What is the Volkswagen Multivan like to drive?

"As we've touched on, the Volkswagen Multivan is now based on a car platform – the same one which underpins a wide range of cars from the Volkswagen Polo to the Skoda Kodiaq. While that doesn’t mean it’s as lithe and agile as an Audi TT, it does mean it feels surprisingly car-like to drive around town, thanks to a tight turning circle and extremely light steering."

Volkswagen Multivan UK

It might look more like a van than conventional people carriers like the SEAT Alhambra, but the Volkswagen Multivan feels easy to drive, helped by a huge windscreen and excellent forward visibility. The brand's Area View feature is a very useful tool, too, using four cameras to provide a 360-degree image on the Multivan's infotainment screen.


While we can't deny that the Volkswagen Multivan feels rather large around town, it's certainly one of the less intimidating people carriers of this size to drive. On the open road, meanwhile, it handles perfectly well – although the extraordinarily light steering might take a bit of getting used to. It'll roll about a bit during cornering, too, but ultimately it feels pretty unflappable.


One area in which the Volkswagen Multivan is a bit more van-like is the ride quality. It clatters over uneven road surfaces, while the plug-in hybrid model in particular feels rather heavy. You can hear the suspension working away to cope with the weight of the batteries, but that’s a price you’ll have to pay for economy.


The big news, in engine terms, is the addition of the plug-in hybrid model. Badged the Volkswagen Multivan eHybrid, the PHEV variant uses a 1.4-litre petrol engine combined with a 13kWh battery and 85kW electric motor. Skip down to the efficiency section to find out how economical it is but, in terms of performance, it produces a combined 218PS. The potent power is offset to some degree by the Multivan's weight (in PHEV form, it weighs up to 2211kg) – still, it'll lumber to 62mph in 11.6 seconds.


The front-wheel-drive Multivan is also offered with two turbocharged petrol units: a 1.5 TSI with 136PS and a punchy 204PS 2.0-litre engine. Both are mainstays of the Volkswagen passenger car range and do a surprisingly good job of powering this car-based van-with-seats.


Indeed, from our early drive of the Volkswagen Multivan, the 2.0-litre petrol seems the most appealing. That might not be the case when we spend a bit longer with it (and have to refuel it), but its 9.4-second 0-62mph time means it feels surprisingly sprightly. It can certainly hold its own on the motorway.


Of course, in a big, heavy people carrier like this, many buyers want the torque and efficiency of a turbodiesel. That's provided in the form of a 2.0-litre TDI 150PS unit. We wouldn't be surprised to see that followed up by a punchier diesel, but maybe it's a sign of a change in focus that this isn't on the radar for the time being.


A six- or seven-speed DSG automatic gearbox is standard on all Volkswagen Multivan models.


Refinement is generally very good, although the Volkswagen Multivan's blocky dimensions means there is a fair bit of wind noise at motorway speeds. The 1.5-litre petrol engine, meanwhile, sounds strained if you attempt to work it hard – while there's a noticeable thrum when the plug-in hybrid's petrol engine kicks in.

The Volkswagen Multivan is yet to be crash-tested by Euro NCAP, yet the move to a more car-like architecture means there are a whole host of safety systems available. Indeed, Volkswagen says the Multivan features more than 34 driver assist systems, including the Front Assist area monitoring system, which includes City Emergency Braking, Dynamic Road Sign Display, and the Lane Assist system.


Other new systems include Car2X – which lets you communicate with other vehicles and the highways infrastructure in order to provide warnings of any danger. Then there's side protection, cross wind assist, and turn-off assist, which warns of any oncoming traffic when turning across a carriageway. There's also an exit warning system, which warns of bicycles or vehicles approaching when opening a door.

MPG and fuel costs: What does a Volkswagen Multivan cost to run?

"Volkswagen has yet to confirm WLTP fuel economy figures for the Multivan. For the time being, the most efficient is likely to be the eHybrid PHEV – provided you can charge it at home."

Volkswagen Multivan orange

When it's fully charged, Volkswagen says the Multivan eHybrid can travel up to 31 miles under electric power alone. That's a selling point unique to the Multivan – no rival van-based people carrier is available as a plug-in hybrid.


If you're looking for a particularly frugal Multivan (especially on long journeys), you might want to wait for the 2.0-litre diesel that's due to arrive in 2022.

The Volkswagen Multivan is still a very new model, so we’re yet to find out how reliable it’ll be in the long-term. Its predecessor, the Volkswagen Caravelle, proved to be a very dependable choice, though, and we doubt the Multivan will be any different. Its engines are used in a wide range of Volkswagen Group models, many of which rank highly in the annual HonestJohn.co.uk Satisfaction Index.

Insurance groups are yet to be confirmed but the Volkswagen Caravelle starts at group 26.

All new Volkswagen Multivan models will be above the £40,000 'premium car tax' threshold, meaning you'll pay £490/year for five years (from the second time the car's taxed) in VED. After this, it drops to £145 a year. If you buy a Volkswagen Multivan eHybrid, you'll be eligible for a £10 a year discount.

How much should you be paying for a Volkswagen Multivan?

"The Volkswagen Multivan range starts from around £43,000 for an entry-level Life model, while the special edition Multivan Energetic is more than £60,000 in long-wheelbase form."

Volkswagen Multivan two tone paint

The cheapest diesel Volkswagen Multivan you can buy starts from around £44,500 in Life trim. You'll pay around £55,000 for a Volkswagen Multivan Style with the 2.0-litre diesel engine, while the petrol in this specification is priced from around £58,000.


The plug-in hybrid 1.4 TSI eHybrid in launch edition Energetic trim starts from around £59,500.

Specification on the entry-level Volkswagen Multivan Life includes 16-inch alloy wheels, seven seats, two sliding doors with power latching, a Digital Cockpit plus 10-inch infotainment system and front Assist and Lane Assist.
 

The Volkswagen Multivan Style introduces the IQ.LIGHT LED matrix headlights, the Discover Media navigation system, Park Assist, electric sliding doors and tailgate with easy open feature, and 17-inch alloys.


The Volkswagen Multivan Energetic is a special launch edition model available only with the plug-in hybrid motor.  Spec highlights include a Harmon Kardon sound system, privacy glass, 18-inch alloy wheels and a panoramic glass roof.

Ask the heycar experts: common questions

The Volkswagen Multivan starts from a little over £43,000 – undercutting its predecessor, the Volkswagen Caravelle.
Rivals to the Volkswagen Multivan include the Mercedes-Benz V-Class, Citroen SpaceTourer, Vauxhall Vivaro Life, Peugeot Traveller, Toyota Proace Verso and Ford Tourneo Custom.
The Volkswagen Multivan is a replacement for the Caravelle. Unlike the Caravelle, the Multivan is based on Volkswagen's MQB platform. That means it drives less like a van and more like a car, while offering impressive safety and technology highlights.

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